How to generate graphs with gnuplot

Introduction During the JANET Carrrier Ethernet Trial we we took part in, I needed to plot some data based on our testing and came across gnuplot. It is actually quite simple to use and we’re doing so more and more … Continue reading

Posted in Documentation, Productivity, Trend Analysis, Wireless | 1 Comment

Maintenance Work On Eduroam

Just a slightly uneventful blog post aimed at our IT staff in colleges, departments and other units to let you know about some of the grittier routine work on Eduroam. This is a warts and all account of real life … Continue reading

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BBC iPlayer and the University VPN

[edit] Since writing this an iPlayer developer has passed on via informal channels that they’re using the Quova geolocation service. In this database part of our VPN address range was designated an ‘international proxy’ – while this may be regarded … Continue reading

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Visitor Network Account Management (enhancements update)

Note: this post relates to a private service for University of Oxford IT Support Staff. Some time back I published a list of proposed updates to the Visitor Network account management web tool, and asked for feedback. Based on that … Continue reading

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OWL and Eduroam

There seems to be a little confusion out there about how OWL relates to Eduroam so this is a overview to help clarify the situation. We have deployed Eduroam using WPA enterprise. Briefly from the users perspective this means that … Continue reading

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Visitor Network account lifetime

Several comments on my recent post about updates to the Visitor Network Account Management tool requested an increase of the maximum account lifetime. Whilst this is more of a policy change than a feature update to the tool, and hence … Continue reading

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Updates to the Visitor Network Account Management Tool

Note: this post relates to a private service for University of Oxford IT Support Staff. It’s been some time since the Visitor Network account management tool, which you use to create network access accounts for visitors to the University, has … Continue reading

Posted in General Maintenance, Services, Wireless | 1 Comment

Logging from iptables

We recently had a problem to troubleshoot on the wireless network, which was quickly resolved through simply having effective logging from iptables. In case you didn’t know, iptables has a LOG target which can direct messages to the local syslog … Continue reading

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Wireless – what could possibly go wrong?!

I love this slide from a Troubleshooting Wireless Networks talk I attended last week. It says a lot about how difficult it is to tackle trouble tickets of the “client can’t connect to network” variety.

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Fixing the iPhone OS WiFi auto-login problem

Some time ago, shortly after iPhone OS 3.0 was released, we received a number of reports from users that our VPN-based wireless service had become unusable. For those not familiar with this service, OWL is one of our local wireless … Continue reading

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